Shipping policy

Who ships your order
Every product on StageLook is made and shipped directly by the brand named on its product page. If your order includes items from more than one seller, they ship separately and may arrive on different days.

Where we ship
We ship to addresses in the United States. Some makers do not ship to Alaska, Hawaii or US territories; if a maker cannot ship to your address, we will tell you before the order is processed.

Shipping rates and processing
Shipping rates are calculated at checkout based on your address and the items in your cart. Each seller processes and ships its own items, so processing times can differ from one seller to another.

Tracking
When a seller ships your items, you receive a shipping confirmation email. It includes a tracking number when the seller provides one.

Packaging
Each maker chooses its own packaging. Candles, glass bottles and other fragile items are packed by the maker; if an item arrives broken, send us a photo and we will arrange a replacement or refund with the maker.

Delivery issues
If your order arrives damaged or does not arrive when expected, contact us at support@stagelook.com and we will work with the seller to resolve it.